1 reviews | Active since May 2013

12 May 2016, 10:28

Account opened **********ly

<p>Short of it is my ID was obtained by ********** last year July, clothin and cellphone accounts were opened using my details. The clothing retailer accepted all the do***ents that I provided including affidavits etc. The same edo***ents were given to Vodacom's forensic department but nothing was done. They handed me oveer to VVM attorneys who's been harassing me with phone calls. I've given them the the case numbers, several affidavits, certified copies of my ID and licence together with the ********** ID and a confirmation affidavit from my attorney to confirm that I did not open the account. The account now reflects as +-R 16 000 in arrears on my credit profile, which is affecting adversely. Absolutely shocking!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply12 May 2016, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team