Account number:***3-3

I have a problem with Vodacom they don’t want to cancel my expired contract with them.I started phoning them on the beginning of April 2024 a lady that I was speaking to she told me to wait up until 27 April 2024.I called Vodacom on 29 April 2024 I spoke Vanessa she didn’t cancel this contract.This month they billed an amount of R788.00 and Vanessa added amount of R26.00 for WhatsApp 1 gigabyte that I never asked for.I phoned again today and I was told that my contract was not cancelled.Vodacom must stop ****ming us every time if you want to cancel an expired contract they refuse to do so they keep billing you whilst you don’t have a contract with them anymore.They did the same thing on my previous contract.Vodacom management must intervene to solve this tendency by Vodacom consultants.