nN
nomfundo N
1 reviews | Active since Mar 2009
15 Jul 2019, 18:01
Account number: I***6
Early this year i called vodacom asking them cancell my contract And leave insurance consultant sad OK. I kept paying fór my insurance. I lost the phone And vodacom told mě when contract was cancelled insurance was cancelled too. I listern to the recording the person i spoke to was not the samé consultant. After listerning to the recording i lost Hope on Getting the phone And waited for the money i payed. Contacted Vodacom Last week got confirmation that it will be paid in few days. Town rybyday i got a message that saying: 'Your Vodacom acc has been assigned to Hammond Pole for collection of the outstanding arrears. Call *** WhatsApp *** or reply 1 for a call back'
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
16 Jul 2019, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2019, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Jul 2019, 10:11Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply24 Jul 2019, 10:11
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
