Account number I***-5 VODACOM OPENS ***** ACCOUNT UNDER OLD ACCOUNTS THAT HAVE LAPSED TO GENERATE MORE MONEY

I am very disappointed with vodacom and the call center. I have logged a complaint that someone opened a contract under false presence and they said their escalating the matter and the ***** department will investigate. Now my number is no longer working and yesterday I received a message that the *****ster changed my email address to theirs, I am disgusted by the level of service vodacom is giving. This is the message I received yesterday, after that my number stopped working, people were calling my alternative number saying my phone is off.

Your Vodacom Statement email Address for Account Number I***-5 has changed from (deleted my email address for safe keeping)***. If you did not initiate this request, please contact Customer Care on 082135.