JF
Julia F
1 reviews | Active since Sept 2015
10 Apr 2020, 17:10
Account number
I've been trying to settle my account but been given the run around as to how to do that, now I checked my credit profile and it shows that I've been handed over. Can Vodacom just give me an account number so I can pay the balance, get the paid up letter and go about my life please.
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Replies (2)
Vodacom's replyOfficial
11 Apr 2020, 08:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2020, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JF
Julia F's updateReviewer Update
29 Apr 2020, 13:29Thank you so much for the prompt resolving of this issue.
JF
Julia F's update29 Apr 2020, 13:29
Reviewer Update
Thank you so much for the prompt resolving of this issue.