Account not updated and cleared on ITC

I hate resorting to a public forum, but I am not getting any decent answer or process to follow using the normal channels.<br> I am being passed backwards and forwards between Vodacom (who at least answers but passes me on) and Transunion (no answer), but my logic tells me that Vodacom needs to initiate the clearance or updating of my account on ITC from 2006 - account: l*** .<br> For 2 reasons:<br> 1. I was sequestrated 30 Nov 2007 and this account went into the estate.<br> 2. Failing the above, this account is now prescribed.<br> It was quite a surprise to find it still hanging around in arrears >150 days.<br> Can some person who knows how to SORT this please advise.