Account not sorted out for 3 months

I have been complaining about the bad service at Vodacom since January. I am paying for a contract I never requested. In March after I posted here, I was given a credit of R1313.52 and still ended up paying R 1000+ more than what I should have. Again Vodacom was instructed to correct my contract and again it was not done. <br> I'm only suppose to pay R800 per month. In April my account was R 2341.29, in May it was R 1840.65 and in June it is R 3822.54.<br> <br> That is an overall of R5604.48 that I am waiting for them to reverse. Obviously the staff at Vodacom has no idea what they are doing and now the customers have to suffer. I want a copy of the recoding that took place in March as I will be seeing Vodacom in court. They deducted the wrong amounts from my bank account without my consent and they refuse to correct their mistakes.<br> <br> Speaking to someone at the accounts department is impossible as they do not seem to understand that they made a mistake and has to correct it.