1 reviews | Active since Oct 2012
ACCOUNT NOT SORTED FOR 3 MONTHS
<p>I did log a complain on the 22 March 2017 for cellphone number ********** 314. On the account we were charged for data we do not used in April 2017 it was the same story they told me they will passed me a credit for the amount of R1682.00. When i was at the Dihlabeng Mall in Beth they told me i will only get a credit for R930.00 I asked them if i pay the amount of R1511.97 my account will be up to date they told me yes. It will be today i get a phone call from Vodacom the number that phone me was: ********** 708 that i still have to pay an amount of R685.74 but i can not find it on my account where that amount is outstanding for. So i am sick and tide for Vodacom i want it sorted before the end of this week other wise i am going to cancelled all my contracts and also will tell every one that Vodacom is good for nothing.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
