RE
Robert E
1 reviews | Active since Dec 2011
23 Mar 2021, 08:08
Account not cancelled again
After being assured that my contract was once again cancelled (https://www.hellopeter.com/vodacom/reviews/still-billed-for-cancelled-contract-b317d1c01cf9ecaf0c564cf047526a952e1b251f-***) i have seen on my credit report that i am still "missing payments" to Vodacom. Please sort this out, and remove these entries from Experian!
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Vodacom's replyOfficial
23 Mar 2021, 08:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2021, 08:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team