TD
Tinus D
1 reviews | Active since Oct 2022
24 Apr 2023, 18:58
account not being updated by vodacom
vodacom account paid in full, account closed. Seems like it to much of an effort for vodacom to actually update the credit berue. account that was settled in full on the 17th of February 2023, shows that I'm now actually 2 months behind and it is affecting my credit score. Vodacom what is preventing you from doing your work correctly? already canceled all 4 of my vodacom contracts because your service is beyond pathetic, this just shows that your company is actually not capably of keeping clients happy and i would not be making use of vodacom again.
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Vodacom's replyOfficial
25 Apr 2023, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2023, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TD
Tinus D's updateReviewer Update
04 May 2023, 09:27i do not need you to contact me or do i wish to waste my time by contacting your client services and lets be honest, im really not in the mood to be transferredfrom one consultant to the other, I just need you tp do your work. this has still not been corrected. please explain to me what is preventing vodacom from doing their work correctly?
TD
Tinus D's update04 May 2023, 09:27
Reviewer Update
i do not need you to contact me or do i wish to waste my time by contacting your client services and lets be honest, im really not in the mood to be transferredfrom one consultant to the other, I just need you tp do your work. this has still not been corrected. please explain to me what is preventing vodacom from doing their work correctly?