1 reviews | Active since May 2017

30 May 2017, 10:52

Account not activated after contract was received

<p>Good day,</p> <p> </p> <p>After a grueling and painfull process te get my contract with Vodacom after 10 days of going in and spending my nights at their shop I finally got my contract.</p> <p> </p> <p>I however still have not reveived my airtime and data after my contract was activated last wednesday, which is a whole week after tomorrow...</p> <p> </p> <p>I have contacted the people at the Vodacom shop and I did not receive any feedback. I have logged a call me back on the Vodacom site yesterday early morning and have not received any call.</p>

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Replies (1)
Vodacom
Vodacom's reply30 May 2017, 12:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team