1 reviews | Active since Oct 2011
Account Name Changed???
<p>Vodacom!!!</p> <p>Come on you guys, what the hell is going on with the service, does no one care any more???</p> <p>I've been getting statements and invoices for account QC302_____ which has been my account number with Vodacom for 12 years, but since 2015 the account holder seems to have changed. I have no idea who this S Murphy is and I have been paying her account all of a sudden since 2015. Maybe you should go ask her to pay the account every month and email her the statements and invoices so that I can make use of MY PHONE on her account!!!!</p> <p><br />For the second time, can you please correct the account holder my account!!!</p> <p><br />Thank You<br />MS N MURPHY</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
