Account Name Change

<p>I have been trying for 6 months to get Vodacom to change a name that has appeared on my statement in my names place. I have visited their Vodaworld in Midrand personally and was assured by their agent that it would have been sorted in a couple of days, this is now 2 months ago and nothing has been done. I have communicated, via email with all the possible relevant departments including their legal division and absolutely nothing has transpired. This morning I have now found that Vodacom deducted R5500.00 off my account with my statements balance actually being R1500.00 and on communicating with their Customercare department we were informed that it is ***** on this account and that I must report this to the Police. This is absolutely pathetic as they are the service provider and surely in the name of good service they should in fact handle this urgent and sensitive matter. Their attitude is absolutely lethargical and totally ***********. </p>