OE
Olivia E

1 reviews | Active since Oct 2017

29 Nov 2017, 12:13

Account Login

Goodday I have been trying to log int to my account but keep getting this message? Sorry there have been errors

The email / cellphone number and password you have entered do not match OR there is no profile associated to those details. Please type carefully to avoid having your profile locked or register a new profile. You can also try logging in again using an OTP or click "Forgot password". Regards Olivia

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2017, 12:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Dec 2017, 10:48
Official

Dear Olivia

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,