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Marisa Jansen van Vuuren Jansen van Vuuren

1 reviews | Active since Nov 2009

25 Nov 2015, 14:54

Account locked with no option to unlock

My account has just been locked due to the fact that it has reached its limit. I have no options available to me to unlock the account even if I am happy to pay the account upfront. <br> <br> I now have no telephone for the remainder of the month. What must I do? This is my only means of communication.

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2015, 16:24
Official
Hello mvanvuuren,



I would like to apologise for any inconvenience caused.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team