1 reviews | Active since Sept 2015
ACCOUNT LOCKED AFTER 21 YEARS!! DUE TO DATA
MY DATA CARD WAS LOST OR ****** AND DATA WAS USED OF R64,000.00 AS I WAS IN SWAZILAND VODACOM DID NOT ADVISE ON THIS INSANE AMOUNT OF DATA USED! HOWEVER I RECEIVED A CREDIT OF R34,000.00 AND STILL TO-DATE VODACOM HAS NOT ADVISED HOW THIS HAS HAPPENED. BALANCE WAS R28,925.34 AND I AGREED TO PAY THE MINIMUM SO MY ACCOUNT CAN STILL BE ACTIVE UNTIL THIS MATTER WAS SORTED OUT! MINIMUM AMOUNT BEEN PAID, NOW THEY HAVE HARD LOCKED MY CONTRACT. I HAVE BEEN SENT FROM DEPARTMENT TO DEPARTMENT AND NO ONE CAN HELP UNBLOCK MY CONTRACT! I HAVE BEEN WITH VODACOM FOR 21 - YEARS NEVER MISSED A PAYMENT!!! AND THIS IS HOW I AM TREATED DUE TO A DATA DISPUTE. MY AV SPEND IS R4500.00 PER MONTH I AM COMPLETELY SHOCKED AT VODACOM THEY WAS I HAVE BEEN TREATED BEING AS VALUED CUSTOMER OF 21-YEARS! LETS SEE IF THIS CAN BE SORTED OUT TODAY!!! NEED A MANAGER TO CONTACT ME URGENTLY ON *** I AM STILL NO STOCK!!!<br>
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
