1 reviews | Active since Oct 2016
<p>I have been trying for the past six weeks to get a correction on our account ; with no success. Vodacom keeps informing me - that I have an outstanding account (which I don't) since August 2016. The full amount was paid on the 1st of September 2016. I have faxed the proof of payment to the following number : ********** 666 , and emailed it aswell too ********** <p>Operaters at account department and client services showed to be a disappointment. Daily messages from vodacom is still received informing me that the service will be cut off ; and no one seems to be able to help.</p> <p>#terrible_service</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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