Account Issue for over 2 years
<p>I have had issues with Vodacom regarding my account for over 2 years.</p> <p> </p> <p>I have had over 20 phone calls to the Accounts department with no assistance.</p> <p> </p> <p>Vodacom reflects badly on my Credit Record and shows that my account is 150+ days in arrears even though my Vodacom account is in Credit by 3800 Rand. </p> <p> </p> <p>I don't even want the money paid back to me, all I want is for someone to assist me to clear and close my account please. I am asking very nicely.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Guys,
Is anyone going to phone me?
Regards,
Jaco J
Hi Guys,
Is anyone going to phone me?
Regards,
Jaco J
Morning Jaco,
Your query has been resolved.
Regards,
Cassandra
Morning Jaco,
Your query has been resolved.
Regards,
Cassandra
Hi Cassandra,
Thank you so much for all the assistance.
Can you kindly forward me confirmation of account closure as per requested.
Kind Regards,
Jaco J
Hi Cassandra,
Thank you so much for all the assistance.
Can you kindly forward me confirmation of account closure as per requested.
Kind Regards,
Jaco J