1 reviews | Active since Nov 2012
ACCOUNT ISSUE - BILLED FOR CANCELLED LINE
<p>Hi, I cancelled my contract with Vodacom in March already.</p> <p> </p> <p>The guys at Cellucity The Grove where very helpful and got it cancelled for me as cancellation Department negkected to do so,</p> <p>I was still charged in the interim and credited after the mistake had been rectified.</p> <p>I am however still getting charged and have reversed the transaction. My number is blocked and it is not fair.</p> <p> </p> <p>I honestly don't know what is going on with my account and need this contract cancelled and my account rectified.</p> <p>Clarity regarding this issue would certainly help.</p> <p> </p> <p>Please contact me</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
