ACCOUNT INVOICES & STATEMENTS

For months I have been trying to get Vodacom to send me monthly invoices and statements. They simply don't do it. Every month I have to call the call centre (a horrible experience) to ask for the docs to be e-mailed to me. Today I was on the line to their call centre for 36 minutes and was then told they had a technical fault and would not be able to e-mail me copies for possibly 24 hours. They apparently have a \new\" system!!!!"