1 reviews | Active since Oct 2012
Account in Arrears - Payment not allocated
Good day,
It is again with the highest of frustration that I write this review. I have made payment on my Vodacom account on 29/01/2018 and keep on getting phonecalls and messages that my account is in arrears. I have called your Collections Line ********** numerous time and I also sent the proof of payment to Reesha Nundkumar & Lerato Marole and asked that they please confirm that this has been allocated. Should my services be cut, I will gladly take my business elsewhere.
Please revert back to me and confirm that this payment has been allocated!!
Regards, Maralinda Mostert **********
Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.??
Regards,
Vodacom Consumer Website Team
Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.??
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call yesterday.
Proof of payment received and your account has been updated.
Thank you for your patience.
Regards
Moddy
Good day
Thank you for taking my call yesterday.
Proof of payment received and your account has been updated.
Thank you for your patience.
Regards
Moddy