"Account in arrears" - not a vodacom client since Oct 2016

<p>Surely Vodacom is the worst company to try and get rid of!!</p> <p> </p> <p>I refer to my previous three compliants (which I never received feedback on) for cell no ********** 315 / ID no ********** 004086.</p> <p> </p> <p>- On 24 October 2016 I accepted a quote of R261-75 as a final payment to cancel my contract which was due to expire on 2 Nov 2016. I made the payment and sent through the required documentation on the same day.</p> <p>- On 21 Nov 2016 my account was debited with R96-75 which I instructed my bank to reverse as the R261-75 was my final payment due as quoted by Vodacom.</p> <p>- On 2 Dec 2016 my bank account was credited with an amount of R358-47 with the reference "vodacom refund".</p> <p> </p> <p>Now all of a sudden I am getting voice messages from Vodacom stating that my account is in arrears and I shoul call ********** to make payment arrancgements. Is Vodacom unable to do simple accounting?? I am not willing to use my airtime or money or time to contact vodacom just because they cannot decide if I owe them money or not after 3 months!!!</p> <p> </p> <p>I cancelled my contract because of your horrible service and did everthing you asked, and yet still I cannot get rid of you! </p> <p> </p> <p>I know nobody will contact me, same as with my other complaints but I expect this matter to be resolved. </p> <p> </p> <p>Michelle</p>