BS
Bongani S

1 reviews | Active since Oct 2015

15 Nov 2016, 12:41

Account in Arrears

<p>Hi I have been trying to pay off my account but I have not been able to. This account is from 3 years ago, who am I supposed to be dealing with? The accout number is <strong>I ********** . </strong>This is reflecting badly on myu profile.</p>

0
Replies (2)
Vodacom
Vodacom's reply15 Nov 2016, 14:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BS
Bongani S's update23 Nov 2016, 09:46
Reviewer Update

Good Day,

I have settled this account and I forwarded proof of payment to you. The company has also sent the paid up letter to you yet I have no feedback on whether I have been cleared or not. I have been through hell because of this and now that I have settled it nothing has been said to me. Please get your representatives to contact me immediately.