AP
Anna P

1 reviews | Active since Mar 2009

07 Jul 2016, 12:40

Account in arrears

<p>I recieved a message from Vodacom that my account is in arrears. I signed a debit order for the amount to go through, can someone explain why the debit order didn't go through as this is part of the contract. </p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2016, 13:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team