LS
Luze S

1 reviews | Active since Jun 2016

15 Jun 2016, 16:17

Account in Arrears???

<p>Wow, so aparently my account is in arrears with Vodacom, hence I have signal interuptions when not even moving an inch. </p> <p> </p> <p>I can in the first place not see how my account is in arrears when vodacom deducts a monthly debit order off my account. Like I dont pay them?</p> <p> </p> <p>I tried to phone vodacom customer care from my vodacom cellphone, with no use. I had to resort to using an MTN phone to get hold of Vodacom. How rediculous is that?? </p> <p> </p> <p>Thank you so much for NOTHING!!!!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply16 Jun 2016, 05:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team