Account hike way too high after VAT increase
Good Day
After the 15% vat increase i had problems with my acc. I paid R500 pm for my Vodacom pebble with 20gig cap. Now after the hike it was increased to R650!! I called 3 times to explain, but to no avail. I even went to Cellucity and asked them to assist me, but they are also struggling!! When it comes to money, Vodacom are unbelievable! No one even came back to me to explain, nothing just silence!! This is poor service from Vodacom and i want this fixed asap!!!
The Nr in question is: ********** 870
Regards, Dewald Smit ********** 884
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Mr. Smit
Your Kindly note that our records indicate that you have been contacted and assistance has been extended.
Kind Regards
Craig Julius
Good Day Mr. Smit
Your Kindly note that our records indicate that you have been contacted and assistance has been extended.
Kind Regards
Craig Julius