LR
Lungile R
1 reviews | Active since Jun 2020
17 Nov 2020, 09:43
account headed over
I have an account with vodacom that i stopped paying due to vodacom not helping me with a contract phone i had that died on me in less than 6 months now i was paying through the lawyers and when i was about to make my last payment of R2100 they told me my account has been removed from them, can i get assistance as i want to settle this account.
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Replies (2)
Vodacom's replyOfficial
17 Nov 2020, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Nov 2020, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Nov 2020, 12:19Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been in contact with the relevent department and was advised accordingly with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Nov 2020, 12:19
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been in contact with the relevent department and was advised accordingly with regards to your query. Regards Consumer Website Team
Best regards,