MN
Mbuso N
1 reviews | Active since Oct 2020
26 Jan 2021, 13:12
Account has been settled but info hasn't been update as requested.
I settled my old account about a year ago with them and requested them to remove it from ITC but that still has been done and they do respond to calls or emails.
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Vodacom's replyOfficial
26 Jan 2021, 14:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2021, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team