Account has been prescibed

I had a cellphone account with Vodacom. I encountered financial problems and can not paid my account. Now the account has been prescribed as per act68 of 1969. I have contact them plenty times to remove my name from the ITC and to send me a letter stating it. I have not receive any answer back as yet. Can someone of Vodacom please remove my name form the ITC and send me a letter stating the latter as well that this account has been closed. You can contact my husband Mr. M.Venter in this regard as well. I give you 3 working days to get this done otherwise we will take this further.<br> <br> Please communicate via e-mail: [Email Removed]