1 reviews | Active since Jan 2013
ACCOUNT ***** STILL UNRESOLVED
<p>**** YOU VODACOM!</p> <p> </p> <p>I refer you you the case numbers EC-04AK-20LFHP which magically changed to A7-E3UI-U12H0.</p> <p> </p> <p>I was contacted by Vodacom saying my account is in arrears and my information will be submitted to Credit Beaureau. I didn't open a Vodacom account, so I did my affidavit etc and submitted the required documentation for your team to investigate with due diligence. I sent this information to ecclo@vodacom on 23 September, when I enquired on 4 Oct, I had no response on the case. It should be ****ING easy to solve this. I DO NOT LIVE IN THE NORTHERN CAPE, I DO NOT BANK WITH STANDARD BANK. I AM UNBELIEVABLY ****ED OFF AT THE MOMENT. I am paying to get a report done every month now to monitor the situation because VODACOM CANT DO THEIR ****ING JOB. Have someone COMPETENT call me within in the next 24 hours and have someone personally resolve this, and starting tomorrow I am posting my story on your Facebook, and I will share the living **** out of it, and so will some of the people i know.</p> <p> </p> <p>THIS IS ABSOLUTELY pathetic, and it ****ING with my CREDIT SCORE due to THE ****ING INCOMPETENCE you are showing, I should hold you liable and sue for damages to my score and the money i need to spend to gain access to my own credit record because I have done my DUE DILIGENCE, but clearly VODACOM is ****ing up. have this resolved and inform me by end of business FRIDAY, or I am going toi SUE THE LIVING **** of VODACOM for their non-perfomance on this issue.</p> <p> </p> <p>Thank you, **** you</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
