Account ***** & No Service

<p>This is not the first nor the second time there are add-on's added to my account without my consent.I have been paying for itemised billing and not receiving this service for more than a year now when I whent to Vodacom Lephalale I discovered these add-on's.I submitted an sworn affidavit on the 10/04/2017 at Lephalale Mall Shop no 42 Vodacom the assitant was TRACY MALATJI,who told me within 7-10 working days she will phone me with feedback...that never happened.I whent back on the 10/05/2017 to find out what the status are........Nothing ...the Affidavit and all the other info were never send through to the ***** department....Her exuse they give me was they had the wrong email address for the ***** department and if its my fault with her attitude</p> <p>If something is added to your account without your consent it is *****!!!!!</p> <p>But thank you very much to Nicolette who is also working at Vodacom Lephalale your service is the best in the Shop</p>