Account erroneously reported as "In Arrears" at credit bureaus

<p>I have been an exemplary customer of Vodacom for the last 13 years. I always pay my account on time every month, and always pay the amount due.</p> <p> </p> <p>I regularly check my credit reports at the credit bureaus, and I see that Vodacom has reported my account as being In Arrears for the month of October. This is ludicrous as I made payment of R4183 to Vodacom on 30 Sept.</p> <p> </p> <p>Can you please send through an update to the credit bureaus to remove the Arrears status from my Vodacom account since I have actually made payment to you and it was made on time. This is negatively impacting my credit score and I want this rectified ASAP.</p>