account enquiry

I was given the wrong information about my contract. Upon renewing my existing contract, I was told that the new on wold kick in and the old one would fall away. now I'm being charged for 2 contracts. Vodacom is sending from pillar to post. no one can explain to me what is going on. I cannot be charged for someone who put I the wrong information. now the so called contract has been suspended because I didn't pay but I do not even have the contract that specifies what I get from the contract. <br> <br> I raised the issue before and it still hasn't been sorted. can Vodacom call me