AS
ANNA S

1 reviews | Active since Dec 2022

01 Dec 2022, 15:29

ACCOUNT

Good day,

Would you please help me? I have a contract at Vodacom what I have never use. I stop the debit order and then the contract came in areas. On the 27 January 2022 I paid a amount of R965.02. After that I phone 2 times to make sure Vodacom cancel the contract. Today I found out that Vodacom never cancel the contract and that my name is black list. This is not permissible for me. All the time I think everything is sorted out.

Can you please help me to fix it? Somehow they can go back to the recordings I phone to cancel the contract.

I you were me, you will also feel not nice why they put you on the blacklist for something you think sorted out.

Would you please help he?

My details is as follow: Ann-Marie Schreuder ID: *** Cell: ***

Hope I hear form you soon. Kind Regards Ann-Marie ***

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2022, 09:26
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team