BT
Bianca T

1 reviews | Active since May 2014

04 May 2016, 19:21

Account dispute!!!

Dear Vodacom, On 13 February 2016 I received a call from Vodacom for a pre-mature upgrade. I have clearly instructed the operator to apply a 'block' on my account - ie R1000. For the last 3 months my account was,without failure, more than R1000. Can someone please contact me to resolve this query soonest? Thank you Bianca

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Replies (1)
Vodacom
Vodacom's reply04 May 2016, 21:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team