SN
Sibongile N

1 reviews | Active since May 2014

11 Feb 2016, 18:46

Account dispute

Vodacom *** is in order and ongoing (payment wise). This is the statement I got in November last year.<br> Here comes Vodacom again in December claiming ***-3 owes R6000. I sent an email last year in December requesting a detailed statement that shows me where I haven't paid. I got no response from Vodacom. When I call the call center I get sent from pillar to post but my problem is not being sorted out. One minute the agent says I'm blocked, the other can't find me on the system when I enquire. Now I'm being sent final letters of demand and being threatened with lawyers. I have never met such level of incompetence in my life. Vodacom is a ****** ripoff. I curse the day I was ever introduced to such a company. The only time I get real answers is when I complain here.

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Replies (1)
Vodacom
Vodacom's reply11 Feb 2016, 19:27
Official
Hello BeverlyN,

Thank you for your time and effort informing us of your concerns.

Please note that a consultant will contact you in due course to assist you.

Kind regards

Consumer Website Team