1 reviews | Active since Feb 2017

06 Feb 2017, 15:55

Account disgrace!

<p>This is the second time I am in conflict with Vodacom regarding my account. I have diligently tried every accessible means to find out where the problem has come in, to absolutely no avail. Every time I call ( ********** ) to try and find out about a solution, I have the call dropped on me for no reason. I have screen shots and voice recordings of everything.</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Feb 2017, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 Feb 2017, 10:09
Official

Dear Kyle,

As discussed your query is resolved.

Regards,

Cassandra

Best regards,