IB
Ismail B
1 reviews | Active since Sept 2019
01 Nov 2024, 14:06
Account Deleted without opportunity to arrange payments.
No Soft Lock, no Hard Lock, no opportunity to arrange payments, just straight to account deleted. Called the call centre, was told someone will get back to me, still nothing.
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Vodacom's replyOfficial
01 Nov 2024, 14:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Nov 2024, 14:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team