KE
Kim E
1 reviews | Active since Jul 2013
29 Mar 2016, 15:12
Account Debits still not resolved
Service request reference number is S3-GPV39-9OWSK and S3-GP621-124Z5<br> Update: Vodacom claims to have phoned me with regards to the above on HelloPeter.<br> No telephonic conversation took place!!! I received an email on 23rd March to which I rep****. Nothing has happened since (nor has a reply been received) My account has not been debited this month either. (Note: ALL my debit orders from other companies went off on the 26th). <br> The issue HAS NOT BEEN RESOLVED VODACOM AND YET ANOTHER DEBIT HAS NOT BEEN DONE.<br>
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Vodacom's replyOfficial
29 Mar 2016, 15:37Hello Andrasan,
Thank you for your posting. Please accept our sincere apology for the delay in this regard.
A consultant will make contact with you to assist with your query.
Regards
Consumer Website Team
Thank you for your posting. Please accept our sincere apology for the delay in this regard.
A consultant will make contact with you to assist with your query.
Regards
Consumer Website Team
Vodacom's reply29 Mar 2016, 15:37
Official
Hello Andrasan,
Thank you for your posting. Please accept our sincere apology for the delay in this regard.
A consultant will make contact with you to assist with your query.
Regards
Consumer Website Team
Thank you for your posting. Please accept our sincere apology for the delay in this regard.
A consultant will make contact with you to assist with your query.
Regards
Consumer Website Team