Account debited without my Consent

I am very annoyed with the fact you debited my account with Capitec for reference ***-I*** an amount of R119.83 of which i reported on numerous occasions that i do not have any dealings with you. I have been to the bank to reverse the previous debit orders and i was charged R20 each and i did not reverse the 31/07 debit because i do not want to be charged the R20 as it is not my fault you cannot get your facts straight. I want my R119.83 refunded and you do expect me to going around to your shops or bank for the refund to be done, i also want a letter ensuring me that it will not happen again and you can only contact me between 12pm and 1pm during the week should you want to discuss the matter further for a resolution or i will take it up with the Media for the public to know what you are doing to internal and external clients. I says this is ***** and i want top know how the hell you hold of my banking details.