account debited TWICE. Double billed.

Item: Vodacom
Rating: 2
Author: Kerry G

Can you explain why you double billed me? Nothing better than seeing I have been debited twice by you. Why?? I call your \customer service"line and on hold for almost 10 minutes. Looks like everyone is on a nice holiday as nobody answered my call. I need that money to pay for other expenses so I demand my money back immediately. """

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Replies (1)

Vodacom's replyOfficial

04 Jan 2016, 10:14

Hello KerryLisa,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply04 Jan 2016, 10:14

Official

Hello KerryLisa,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team