1 reviews | Active since Sept 2016
Account / debit order
<p>There is something wrong with my account this month, I have tried to call your customer service but with no avail.</p> <p> </p> <p>I have 4 contracts, 2 contract is not correct.</p> <p>1. H8-HS3F – Combined? Total amount deducted from my bank account R266.34 it should be R104.99</p> <p>2. H8-hxkq – Combined? Total amount deducted from my bank account R318.99 it should be R104.99</p> <p> </p> <p>Please refund me with the difference, you are quick to take my money, but not good on rectify your mistakes!</p> <p> </p> <p>I only receive various reference numbesr, but nobody at Vodacom try to contact me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
