1 reviews | Active since Mar 2013
Account cut after payment made
My account debit order is set for the 1st of the month, but vodacom debit my account on the 30th of Nov 2015 when I did not have funds in my account, I paid the outstanding balance on the 12/12/2015 R 945.39 and send the proof of payment to [Email Removed] on the 18/12/2015 and on the 21/12/2015 after Vodacom called me for the proof of payment, but yet Vodacom did not rectify my account, Today the 31/12/2015 my phone is cut, not professional at all from Vodacom, please note that my account number is I***-7 I used ***6 with payment made on the 12/12/2015, please re-connect my service today and do not debit my account twice for the outstanding balance s this was paid.<br> <br> Please call me today regarding this account if you still do not understand.<br> Please see below e-mails sent with proof of payment made.<br> <br> Regards Mr P.L. Combrink<br> ***<br> -----Original Message-----<br> From: COMBRINK, JOEY [Adt Security - Head Office] [Email Removed] <br> Sent: Monday, December 21, 2015 2:59 PM<br> To: [Email Removed]<br> Cc: [Email Removed]<br> Subject: FW: Message from \RNP***7E545"<br> -----Original Message-----<br> From: COMBRINK"
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Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
