Account credit limit still not amended 2 weeks after contract was signed - Worst service ever!!!

<p>On the 23rd of June I requested a new contract as a loyal Prepaid client via my local branch. They indicated that the status of my profile and credit limit needs to be amended but everything will be done on the 27th of June. On that day, I signed the contract in good faith that everything is correct. It took 3 days and a lot of hassles to get the simswop done. Then, on the 4th of July I received an sms - credit limit reached. I reported it on the 5th at my local branch and called the customer care line on the 6th - however, Vodacom has no record thereof. On the 7th I called again and a request was put through. On Monday 10 July I reported it on their FB page - nothing done! Miraculously my phone worked from Monday afternoon till last night. Now my phone is blocked again! How can you expect hard working South Africans to pay you for a non-existing service???? And all of this because the credit limit differs with R15 (yes, the cost of a freakin loaf of bread!) from the first payment that needs to go off from my bank account. Really Vodacom? R15? Why is this such an issue? So you take away the only contact I have with my family, friends and emergency services because your employees don't feel like doing their job? I will never recommend your services to anyone since you treat loyal customers like ****!</p>