1 reviews | Active since Jul 2011
Account converted to Prepaid
As per a confirmation email stating that my account will be converted to a prepaid on the 30/04/2016 has not occurred. I am very disappointed as to find that my account has NOT been converted to prepaid as per this from account services. This is unacceptable and I will not be held liable for any accounts or fees thereof. I suggest my account is converted to prepaid immediately and void any charges, as per confirmation email. Account: I***-8
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
1 month and still awaiting my refund that was confirmed to me by voice call. You guys are deliberatly dragging this out to not pay when I have all the facts in black and white. You are in the wrong and the error is on your side, so refund whats due to me, I refuse to be liable for your mistakes.
1 month and still awaiting my refund that was confirmed to me by voice call. You guys are deliberatly dragging this out to not pay when I have all the facts in black and white. You are in the wrong and the error is on your side, so refund whats due to me, I refuse to be liable for your mistakes.