1 reviews | Active since May 2016

02 Aug 2016, 09:43

Account / contact issues.

<p>This seems to be a recurring problem and today I get a email stating that I have been handed over when everything should of been sorted out.</p> <p>Clearly someone isn't doing their job.</p> <p>Attempts to contact you and resolve issues have just caused bigger issues and problems. Clearly you're not doing anything for your "customers" regarding services. </p>

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Replies (1)
Vodacom
Vodacom's reply02 Aug 2016, 09:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,