ACCOUNT COMPLAINT

<p>I have got a contract with Vodacom where my account is no more than R345.00 per month, when i get to my limit they normally send me a sms to say that my line has been soft locked, how ever i get an account now of R707.00, which does not make sense at all, i then phoned in and asked them why this is like this, they said to me i went over my limit, well i never received a sms from them telling me this so they just go and bill me for what ever amount they want , they say this query will take 15 working days to be resolved which means they will still debit be the end of November for R707.00, i find this totaly disgusting, and would like the CEO or someone from Vodacom to phone me URGENTLY, they cant just expect a person to pay an extra R400.00 couse they messed up, this service is disgusting and appouling. DARRIN ********** 075</p>