NX
Ncumisa X

1 reviews | Active since Oct 2015

15 Jan 2018, 10:02

Account Closure & Settlement not actioned

I have called Vodacom on numerous occasions asking them to update my credit reports that the Vodacom account I had was settled and closed and I am. I longer paying any installments towards this account as reflected on my credit report. Please action this immediately!!

0
Replies (3)
Vodacom
Vodacom's reply15 Jan 2018, 10:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

NX
Ncumisa X's update19 Jan 2018, 05:26
Reviewer Update
Still no contact has been made?
Vodacom
Vodacom's reply26 Jan 2018, 08:12
Official

Dear Ncumisa

Kindly be advised that we have responded to you with feedback via email.

Have a pleasant day further!

Regards,

RJ

Best regards,