BJ
Bernadine J
1 reviews | Active since Sept 2016
17 Nov 2023, 23:17
Account closure
My contracts have been completed for a few months now. I have emailed to close my accounts as I have immigrated. No one helps. You just keep debiting me. I need to stop the debits and close my accounts as I don't even utilise the numbers or phones any more. I have an international number so you can't contact me on my vodacom number
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
20 Nov 2023, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2023, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team