Account closure
<p>I have upgraded my 2 accounts on th3 12th of May. The numbers *** and ***. On the 19th I send an e-mail to cancel both upgrades and to cancel my *** line completely as I had enough of the poor service of Vodacom. I have called Vodacom 4 times after that to ask when the items will be collected and the accounts be reversed, but with no joy! Sa****ay one of the ladies put the phone down in my ear as well. My Ref. S3-GX62R-RSTOL</p>
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Best regards,
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards,
Consumer Website Team
Best regards,
Hallo
I was contatced this morning via this number *** by Karen. She said she will handle the transaction and reverse the upgrades. I need to pay only R209, that will be debited again to autherise the transaction. I was ****ed with 3 debit orders of over R2000, 00 each.
This is another reason why I will never deal with Vodacom again
I need someone to call Me Asap!!!!
Hallo
I was contatced this morning via this number *** by Karen. She said she will handle the transaction and reverse the upgrades. I need to pay only R209, that will be debited again to autherise the transaction. I was ****ed with 3 debit orders of over R2000, 00 each.
This is another reason why I will never deal with Vodacom again
I need someone to call Me Asap!!!!